$150 for the ability to use fitDEGREE software and a $150 monthly add on for your branded app for a grand total of $300 per month. We don't do tiers ;)

Yes. There is a one-time setup fee for the 45 Day Trial Management Software. For the fitDEGREE experience you will pay a setup fee of $150. If you are having a branded app created there is an additional $150 charged for the app setup fee for a grand total of $300.

fitDEGREE processing payments via the merchant processor Payrix. We offer competitive rates of 2.9% + $0.30 per transaction on credit cards (typed or swiped) and a flat $0.50 fee for ACH payments.

fitDEGREE itself has a two type pricing model. Branded apps are $300 a month and non-branded apps are $150. These are the costs associated with running your business via fitDEGREE.

Yes! We want to support new businesses entering the industry and provide them a 3 month, 50% off discount. New businesses are defined as a business that is just opening and does not currently have a management software in place.

Yes, Yes, Yes! Our team is here to help you in any way we can! So… What do we offer you? As you kick off your fitDEGREE journey you will get 3 dedicated sessions with a member of our onboarding team. In these sessions you will have an initial onboarding, a follow up, and a launch strategy call. Now, we fully understand that no process is the same, so if you need additional time and checkin between calls, no sweat! We can do that!

The typical journey is 3 sessions of 45 minutes or less each. Session 1, your initial onboarding, your goal is to begin inputting your business model into the software with your Onboarding Specialist. Often you spend most of your time in Setup building your class and pricing model. In session 2, your follow up, the Onboarding Specialist will open with any questions you have from your work in the admin and then close out the educational process helping you discover discounts, reporting, client accounts, and how to process sales. In session 3 you will then talk strategy. Our team will provide you with templates for your launch for your clients, your team, and your social media! The goal is for you to have a minimum of 3 calls and leave the process feeling well organized and ready to take on the transition process!

We would love to have a simple X days or weeks answer to this, but the truth is that every process is different. So let’s break it down. A typical launch into a non-branded app can happen within 3 sessions. It is most often seen that these sessions are spread over 3 weeks, but you can also speed it up by doing multiple in a week if your schedule allows for this. A branded app launch though is contingent upon not only completion of 3 calls but also app creation. Our team always strives to have apps out by mid-month. Apps are created within the first week of the month and then approved by their app stores and then the studio can go live. Another reason a launch might move slower is if you request credit card data from your current software. This is a longer process which can take 2-3 weeks, so always consider this as well when planning your transition. Something else to consider is the complexity of your setup or personal schedule. Some clients can kick off after 3, 45 minute sessions, and others have additional checkins between their calls because they did not have as much time per day or week to dedicate to getting their business model into the admin. The truth is, you can go as fast or as slow as your schedule allows with added constraints of 1) a branded app creation timeline, and 2) any requested data being needed from your current software.

fitDEGREE includes the transferring of your client list, your packs, and your memberships as a free service. fitDEGREE will also include credit card information transfer as a free service when entering the software.

When transferring over packs and memberships it is important that your clients have a client ID associated with them during the import process that we can use to connect their credit card, packs, and memberships to them. If you’re unable to work with our automation tool by having client IDs, then the cost associated with a manual data transfer for client pricing options is … 1 to 250 clients = $100 --- 251 to 500 clients = $200 --- 501 to 750 clients= $300 --- 751 to 1,000 clients= $400 --- 1,001+ clients = $500

Something to consider is the costs of any additional integrations you utilize as well as your payment processing. Payment processing occurs per transaction on fitDEGREE and can be calculated as 2.9% + $0.30 per transaction on credit cards (typed or swiped) and a flat $0.50 fee for ACH payments. Integrations though are up to you. Additional associated costs with running your business via fitDEGREE would depend for example on what emailing platform you choose to integrate. So be sure as you plan your transition to consider the costs of fitDEGREE, the costs of payment processing, and the costs of any integrations you feel you cannot live without.

Our support team might be small, but it is mighty! Support for us is all-hands-on-deck. Monday through Friday you can count on a team member monitoring the support channel between 9am-5pm. Our team also performs weekend check ins but places priority on tickets which require more immediate attention. On any given day you can contact us via email at support@fitdegree.com or pre-schedule a support video chat with the team at https://calendly.com/fitdegree/support You can also contact our team members by phone, but we recommend email and pre-scheduled video calls for best service. Why? Because our team can provide the additional visual aids and clarification via these methods that we feel phone conversations tend to lack.