The fitDEGREE Podcast: Insights for
Boutique Fitness Studio Owners

The fitDEGREE Podcast is a weekly show for boutique fitness studio owners covering studio operations, client retention, marketing strategies, industry trends, and the business side of running an independent fitness studio. With over 257 episodes since 2021, the show features interviews with studio owners, fitness industry experts, and the fitDEGREE team. Listen on Spotify, Apple Podcasts, or wherever you get your podcasts.

Your Host

Nick Hale, CEO & Co-Founder of fitDEGREE, hosts the show alongside members of the fitDEGREE team. With over a decade of experience in the boutique fitness industry, Nick brings firsthand knowledge of the challenges studio owners face every day.

Nick Hale, CEO and Co-Founder of fitDEGREE, host of The fitDEGREE Podcast

2021

June
Episode 35: How to Make the Most of my App

Episode 35: How to Make the Most of my App

How we strive to set the FitFam apart from other software clients|The social features you’ll find within the app|The way that having friends on the app is a game changer changer for your clients

December
Episode 13: Reporting Part 2... What Else Should I Check?

Episode 13: Reporting Part 2... What Else Should I Check?

Retention focal points to pay attention to as a business owner, and what is the biggest report to focus on when doing this, why expiring memberships need to be watched closely, and so much more...

December
Episode 12: Part 1... What Should I Check?

Episode 12: Part 1... What Should I Check?

What to consider on reporting of intro offers, purchased and expiring, tips for if you’re looking to adjust your intro offer or pivoting your business model and so much more...

December
Episode 11: All about Refunds

Episode 11: All about Refunds

Automatic refunds from the admins and client experience, and what happens if you don’t automatically refund the client, how to mark as compensated, without using auto-refund, and so much more...

December
Episode 10: Classes, Events, Series... What's the Difference?

Episode 10: Classes, Events, Series... What's the Difference?

What the main registrables are within fitDEGREE, the pricing options available for the different registrables within fitDEGREE and how this will impact your business mode, and so much more...

December
Episode 9: Cancellation Policies Part 2 - The User Experience

Episode 9: Cancellation Policies Part 2 - The User Experience

The studio owners experience with cancellations and refunds, what to realize about refunds, auto refund and/or compensation with a non-auto refund, and so much more...

November
Episode 8: Cancellation Policies... How do I edit them, and what do they mean?

Episode 8: Cancellation Policies... How do I edit them, and what do they mean?

Where to find the cancellation policies within the fitDEGREE admin, why it’s important to know your business model before setting cancellation policies, and so much more...

November
Episode 7: Two Classes at once... How?!?

Episode 7: Two Classes at once... How?!?

The four registrables in fitDEGREE, what to understand when utilizing locations in the system, how to choose the same instructor for both online and in-studio and so much more...

November
Episode 6: New Year, New Me. Registration Competitions- A How-to Guide

Episode 6: New Year, New Me. Registration Competitions- A How-to Guide

What registration competitions are all about and how they work within the studio setting, how to get people involved with more than just intrinsic motivation, and more...

November
Episode 5: Check In Screens - where do I begin?

Episode 5: Check In Screens - where do I begin?

The differences between the three check in screens on fitDEGREE, what are memos and starred memos, and what they can do for you to help manage important information and so much more...

October
Episode 4: How do I handle parties?

Episode 4: How do I handle parties?

The two types of methods we see studio owners leveraging to create parties within their system, a look at how clients use the system to schedule one-on-one parties, ways to add a party to a membership and so much more...

October
Episode 3: Holiday season is coming... how do I prepare?

Episode 3: Holiday season is coming... how do I prepare?

Navigating the gifting options in fitDEGREE during the holiday season, for both admins and clients alike

October
Episode 2: How in-app Purchase fees are impacting your business

Episode 2: How in-app Purchase fees are impacting your business

What “in-app purchases” are, and what changes are coming soon with Apple’s guidelines around them

October
Episode 1: I Launched... Now What?

Episode 1: I Launched... Now What?

What a fitDEGREE launch looks like and why properly training your staff to use the software is key for them, and your clients.

October
Prologue 3: The Story of fitDEGREE: Dan Berger's Version

Prologue 3: The Story of fitDEGREE: Dan Berger's Version

The pivots and the struggles fitDEGREE experienced from changing markets since beginning

October
Prologue 2: The Story of fitDEGREE: Dan Read's Version

Prologue 2: The Story of fitDEGREE: Dan Read's Version

Dan’s journey from the first version of fitDEGREE to what fitDEGREE is today

October
Prologue 1: The story of fitDEGREE: Nick Dennis’ Version

Prologue 1: The story of fitDEGREE: Nick Dennis’ Version

Where Nick got the idea to connect fitness partners with an app, and the lessons he learned about launching a startup from a previous venture

2026

January
Episode 319: Friction Is the Silent Killer of Studio Growth

Episode 319: Friction Is the Silent Killer of Studio Growth

The first "step" you must optimize before a client even steps through the doors of your studio

January
Episode 320: Rapid Fire: What's Actually Holding Studios Back

Episode 320: Rapid Fire: What's Actually Holding Studios Back

How to master the "consultant" approach to sales in order to grow your client base The "software trap" and why it's the biggest mistake studio owners make when wanting to generate new leads

January
Episode 321: Bandwidth vs Motivation: The Silent Business Killers Studio Owners Ignore

Episode 321: Bandwidth vs Motivation: The Silent Business Killers Studio Owners Ignore

Defining bandwidth vs. motivation and why we need to stop treating every "stuck" feeling the same way How it is completely normal to hit walls as a business owner, but what the goal should be when this happens

January
Episode 322: The Hard Questions Behind Studio Software & Growth

Episode 322: The Hard Questions Behind Studio Software & Growth

The real truth about booking platform frustrations and why it's important to stop chasing "shiny objects How to evaluate the true client experience and how it's about so much more than just a pristine demo environment

January
Episode 323: Delegation for Studio Owners Who Do Not Have a Manager Yet

Episode 323: Delegation for Studio Owners Who Do Not Have a Manager Yet

The core responsibilities of a studio manager and why defining clear "ownership" is the first step toward reclaiming your time as an owner. How one pivotal role drives revenue, manages the sales funnel, and keeps your studio's community expanding

February
Episode 324: Cutting Classes Without Upsetting Members

Episode 324: Cutting Classes Without Upsetting Members

The real truth about August and December slumps and why most boutique fitness businesses are more seasonal than owners want to admit. Why relying on late cancel revenue is actually a "lagging indicator" of a broken schedule

Episode 319: Friction Is the Silent Killer of Studio Growth|Episode 320: Rapid Fire: What's Actually Holding Studios Back|Episode 321: Bandwidth vs Motivation: The Silent Business Killers Studio Owners Ignore|Episode 322: The Hard Questions Behind Studio Software & Growth|Episode 323: Delegation for Studio Owners Who Do Not Have a Manager Yet|Episode 324: Cutting Classes Without Upsetting Members|Episode 325: Practical vs Perfect: The Reality of Running a Fitness Studio|Episode 326: Scaling Without the Chaos: Subs, Rentals, and Trainings|Episode 327: Membership Policies, Contracts & Best Practices|Episode 328: Rapid Fire: Retreats & Teacher Trainings|Episode 329: Retreats - Profit, Planning, and Partnerships|Episode 330: The Questions Studio Owners Are Actually Asking|Episode 331: Billing Windows vs Service Windows: Why Members Can Register Into Future Perks|Episode 332: Rapid Fire Q&A: How to Get the Most Out of Support|Episode 333: You're Not Seeing What Your Members See|Episode 334: Rapid Fire Q&A: Structuring Your Studio Pricing|Episode 335: Shiny Object Syndrome Is Expensive|Episode 336: The Retention Problems Studio Owners Don't Expect|Episode 337: From Search to Suggestion: How Clients Find Studios Now|Episode 338: Rapid Fire Q&A: Using AI Without Overthinking It|Episode 339: Your Pricing Menu Is Killing Retention|Episode 340: Pricing Pushback: What Studio Owners Ask After This Conversation

2025

August
Episode 257: The Power of Taking Breaks: How Taking Strategic Breaks Can Benefit Studio Owners

Episode 257: The Power of Taking Breaks: How Taking Strategic Breaks Can Benefit Studio Owners

Nick’s Nuggets” and the big reasons why it’s so important to be taking breaks, Actionable tactics you can use to ensure taking your next break is a smooth operation for your clients as well as for you, The benefits of taking a “one step backwards, two step forwards” type of approach with taking breaks

August
Episode 258: Using Exceptional Service to Elevate Your Studio’s Client Experience

Episode 258: Using Exceptional Service to Elevate Your Studio’s Client Experience

How exceptional services involves creating a welcoming environment for everyone who walks through your doors , The critical role that consistency plays in having a positive experience, What active listening will allow you to give your members

August
Episode 259: Mastering Employee Management for Boutique Studios

Episode 259: Mastering Employee Management for Boutique Studios

What We Cover In This Episode , How clearly defining roles and responsibilities for every position is crucial for a studio’s success , Why hiring for a cultural fit is key Consistent, transparent communication will set you on the

August
Episode 260: Boosting Your Studio’s SEO: A Beginner’s Guide

Episode 260: Boosting Your Studio’s SEO: A Beginner’s Guide

What We Cover In This Episode Effective keyword strategies for identifying what potential clients are searching for in their first fitness class How SEO’s “sweat equity” can help you drive traffic without paying for costly leads

August
Episode 261: Competing with Larger Brands: Strategies for Boutique Studios

Episode 261: Competing with Larger Brands: Strategies for Boutique Studios

What to understand about the “Winning Zone” and focusing on where you are better than your larger competitors How you can leverage your unique value proposition to compete with larger brands A reminder how your community is your superpower

August
Episode 262: 5 Lease Traps Gym Owners Can’t Afford to Ignore with Matt Becker of Gym Lawyers PLLC

Episode 262: 5 Lease Traps Gym Owners Can’t Afford to Ignore with Matt Becker of Gym Lawyers PLLC

Common hurdles faced by gym owners when first examining a lease agreement A breakdown of the most crucial sections within a lease contract Understanding ADA compliance and its specific implication

Episode 257: The Power of Taking Breaks: How Taking Strategic Breaks Can Benefit Studio Owners|Episode 258: Using Exceptional Service to Elevate Your Studio’s Client Experience|Episode 259: Mastering Employee Management for Boutique Studios|Episode 260: Boosting Your Studio’s SEO: A Beginner’s Guide|Episode 261: Competing with Larger Brands: Strategies for Boutique Studios|Episode 262: 5 Lease Traps Gym Owners Can’t Afford to Ignore with Matt Becker of Gym Lawyers PLLC|Episode 263: Creating an Impactful Studio Challenge: Boosting Engagement and Revenue|Episode 264: Automating Your Way to More Customers with Justin Silverman of Merchynt|Episode 265: Member Spotlights: Showcasing Success Stories to Boost Engagement|Episode 266: To Automate or To Call: Deciding When Personal Touch Matters in Your Fitness Studio|Episode 267: Crafting a Strong Group Class Pricing Structure|Episode 268: Boost Your Gym’s Sales Success with A Few Simple Questions|Episode 269: Elevate Your Studio with Year-End Reflections for Continued Success|Episode 270: Building a Strong Team: Employee Management Best Practices for Boutique Studios|Episode 271: Work Smarter, Not Harder: Achieving Work-Life Balance as a Studio Owner|Episode 272: Mastering Referral Marketing for Your Studio|Episode 273: Maximizing Revenue Streams in Your Fitness Studio|Episode 274: Simplifying Payments and Memberships: The Secret to Studio Success|Episode 275: Navigating Tough Client Conversations: Policies, Boundaries, and Difficult Situations|Episode 276: Breaking Free from the Studio Owner Burnout Cycle|Episode 277: Spring Cleaning for Your Fitness Business: Refreshing Policies & Procedures|Episode 278: The Art of the First Impression: How to Hook New Members in 30 Seconds|Episode 279: From Solo to Scalable: Building a Team That Has Your Back|Episode 280: Your Studio’s Blind Spots: What You’re Ignoring That’s Costing You|Episode 281: What You’re Overthinking (And What Actually Matters)|Episode 282: Rules, Relationships, and Respect: Enforcing Policies Without Losing Members|Episode 283: Unlocking New Features: What’s New in fitDEGREE & How to Use Them||Episode 284: Zoom Out: Working ON Your Business, Not Just IN It|Episode 285: Gym Owners’ Legal Checklist: Avoiding Costly Mistakes and Planning for Growth|Episode 286: From Slower Traffic to Summer Surges: How to Stay Ahead in the Heat|Episode 287: From Side Hustle to CEO: When to Go All In|Episode 288: Click to Cancel & FTC Compliance|Episode 289: What Could Go Wrong? Summer Events, Outdoor Classes & Staying Prepared|Episode 290: Cracking the Code on Client Retention: Small Tweaks, Big Impact|Episode 291: Do, Delegate, Delete: The Studio Owner’s Guide to Choosing VA, Team, or Tech|Episode 292: Delegate Like a Pro: How to Onboard, Train, and Track a Virtual Assistant|Episode 293: The Power of Feedback: Listening Without Losing Yourself|Episode 294: Should Your Studio Take a Break? The Pros and Cons of Summer (or Winter) Shutdowns|Episode 295: Life Hacks for a Successful Studio Staff Meeting|Episode 296: No More Temperature Checks: Intro Offers Just Got Smarter|Episode 297: Membership Perks That Don’t Cost a Dime (But Feel Like a Fortune)|Episode 298: Handling Client Complaints Without Losing Your Mind|Episode 299: Click-to-Cancel is Canceled? What Studio Owners Still Need to Know|Episode 300: Back to Routine, Back to Revenue: How to Capitalize on the Fall Rush|Episode 301: The Power of Pause: Managing Freeze Requests Strategically|Episode 302: Should You Start Fresh or Buy Existing? A Studio Owner’s First Big Decision|Episode 303: Bartering in Fitness: Legal Do's, Don'ts, and Danger Zones|Episode 304: No-Show & Late Cancel Policies That Actually Work|Episode 305: Surviving Instructor Time-Off Season|Episode 306: Hiring & Training Seasonal Staff|Episode 307: Why We Removed Chat (and What It Means for Your Studio)|Episode 308: Holiday Marketing Campaigns That Actually Work|Episode 309: Studio Safety Basics|Episode 310: Small Core Staff vs. Large Staff - Which Is Right for Your Studio?|Episode 311: Manager or Master Multitasker|Episode 312: New Year, New Vibes - Prepping Your Studio for a Fresh Start|Episode 313: The Features You Didn't Know You Needed (and Already Have)|Episode 314: Decision Fatigue Is Real: How to Keep Making Smart Choices When You're Tapped Out|Episode 315: When to Cancel vs When to Keep a Class|Episode 316: The Price of Perception: Why Free Isn't a Strategy and Discounts Aren't Loyalty|Episode 317: How to Succeed Without a Consultant: Leveling Up Using Free & Low-Cost Tools|Episode 318: A Quick Update: Our Holiday Break+ What's Coming in January

2024

August
Episode 256: See You Later!

Episode 256: See You Later!

How we’re feeling right now and why it’s been a bit of a “love/hate relationship” with the podcast. The ways in which fitSpot Guru is going to get a little TLC while we go on a bit of a hiatus. The potential for a second podcast, what you can expect and how it’ll be different

July
Episode 255: Essential Crisis Management Strategies for Boutique Fitness Studios

Episode 255: Essential Crisis Management Strategies for Boutique Fitness Studios

An update on the total value of the wellness market right now and the shift that’s happening towards holistic health. The importance of having a crisis plan in place and the types of the scenarios you should be prepared for. How to properly prepare for a crisis, based on the “scale of fires”

July
Episode 254: Developing Financial Fitness: Building Budgets, Making Projections, and Understanding ROI for Boutique Fitness Studios

Episode 254: Developing Financial Fitness: Building Budgets, Making Projections, and Understanding ROI for Boutique Fitness Studios

The ways that people are searching for a financial wellness on an individual level What to consider about cash flow management and it’s role in a business’s success. Where to start with budgeting operational costs and streamlining your financial model

July
Episode 253: It’s More Than Just Fitness: How to Create an Experience That Resonates!

Episode 253: It’s More Than Just Fitness: How to Create an Experience That Resonates!

How to approach defining your unique selling proposition. What to understand about connecting with your target audience. Steps to take to build a strong visual and verbal brand identity.

July
Episode 252: Scaling Your Success: The Latest Strategies for Studio Owners Who Want to GROW

Episode 252: Scaling Your Success: The Latest Strategies for Studio Owners Who Want to GROW

What to consider if you’re thinking of expanding beyond your current physical space. A look at integrating retail products, and whether it is a smart move for you and your boutique fitness studio. How you can use tech-driven service expansion to facilitate new services for your customers

June
Episode 251: Optimizing First Visits: Best Practices to Maximize New Client Retention with Seran Glanfield of Spring Three

Episode 251: Optimizing First Visits: Best Practices to Maximize New Client Retention with Seran Glanfield of Spring Three

Examples of ways you can optimize the very first visit by your clients. What Seran says is the “low-hanging fruit” of building relationships. Why is the first visit so crucial for retention

Episode 222: New Year New Me: ChatGPT Provides Us Debatable Messaging|Episode 223: Perkville: A software specialized in loyalty and rewards|Episode 224: Spot Booking for Every Modality|Episode 225: Perkville: How to craft a loyalty program that grows your business|Episode 226: Empowering Mind and Muscle: The Power of Yoga, Pilates, and Strength Training for Holistic Well-Being|Episode 227: How Perkville Works for Businesses and Their Consumers|Episode 228: The Pivotal Role That Coaching Can Play in Unlocking Business Growth for Fitness Studios|Episode 229: Unlocking Studio Financial Prosperity: Terri Fry on Perkville, Profit, and Paying It Forward|Episode 300: Back to Routine, Back to Revenue: How to Capitalize on the Fall Rush|Episode 231: Fostering a Community-Oriented Team|Episode 232: Marketing Mastery for Fitness Studios: Nicole D'Andrea's Insights on Social Media ROI and Lead Follow-Up|Episode 233: Using Social Gamification to Boost Your Fitness Studio's Community and Retention|Episode 234: From Client Retention to Strategic Partnerships: Mastering Grassroots Marketing with Nicole D'Andrea of Spark Strategies|Episode 235: fitDEGREE Summit 2024: A First Glimpse (and Your Invitation)!|Episode 236: How to deal with noncommittal clients with Afi of LenzVU|Episode 237: A Deep Dive into the fitDEGREE Summit|Episode 238: Bridging the Gap Between Marketing and First Purchase|Episode 239: Catch the Eye, Win the Heart: How Fitness Studios Can Master the Marketing and Sales Duo|Episode 240: Disclaimers and Waivers – Focusing on Brick and Mortar Businesses with a Nod to the Virtual World featuring Lisa Fraley|Episode 241: Using Spot Booking to Enhance the Client Experience, Social Connections (and More)|Episode 242: Protecting Your Website – The Three Must-Have Documents featuring Lisa Fraley|Episode 243: Maximize Studio Membership Value with fitDEGREE's Early Access Tags|Episode 244: The Downsides of Not Having Employees with Katie Santos of Fitness HR|Episode 245: 10 Key Facts of Digital Marketing|Episode 246: Onboarding and Maintaining a Proper Team with Katie Santos of Fitness HR|Episode 247: Cancellation Policy Q&A|Episode 248: What to Know About Summer Survival: Mastering Seasonal Drops and Boosting Studio Engagement|Episode 249: Master Your Marketing Messaging with Seran Glanfield of Spring Three|Episode 250: Mastering the Customer Experience: Effective Onboarding, Communication, and Feedback Strategies for Boutique Fitness Studios|Episode 251: Optimizing First Visits: Best Practices to Maximize New Client Retention with Seran Glanfield of Spring Three|Episode 252: Scaling Your Success: The Latest Strategies for Studio Owners Who Want to GROW|Episode 253: It’s More Than Just Fitness: How to Create an Experience That Resonates!|Episode 254: Developing Financial Fitness: Building Budgets, Making Projections, and Understanding ROI for Boutique Fitness Studios|Episode 255: Essential Crisis Management Strategies for Boutique Fitness Studios|Episode 256: See You Later!
May
Episode 340: Pricing Pushback: What Studio Owners Ask After This Conversation
Episode 340: Pricing Pushback: What Studio Owners Ask After This Conversation
May 28, 2026

Episode 340: Pricing Pushback: What Studio Owners Ask After This Conversation

What's really happening when a client says "I can't commit to a membership

May
Episode 339: Your Pricing Menu Is Killing Retention
Episode 339: Your Pricing Menu Is Killing Retention
May 22, 2026

Episode 339: Your Pricing Menu Is Killing Retention

The truth about why class packs keep clients inconsistent instead of building the routine they actually need to see results..

November
Episode 318: A Quick Update: Our Holiday Break+ What's Coming in January
Episode 318: A Quick Update: Our Holiday Break+ What's Coming in January
Dec 4, 2025

Episode 318: A Quick Update: Our Holiday Break+ What's Coming in January

Hey fitFam! Today, we're bringing you a short and straightforward update about the next few weeks for the podcast.

November
Episode 317: How to Succeed Without a Consultant: Leveling Up Using Free & Low-Cost Tools
Episode 317: How to Succeed Without a Consultant: Leveling Up Using Free & Low-Cost Tools
Nov 27, 2025

Episode 317: How to Succeed Without a Consultant: Leveling Up Using Free & Low-Cost Tools

Where you can find sources for high-quality, trustworthy, and low-cost business education

November
Episode 316: The Price of Perception: Why Free Isn't a Strategy and Discounts Aren't Loyalty
Episode 316: The Price of Perception: Why Free Isn't a Strategy and Discounts Aren't Loyalty
Nov 20, 2025

Episode 316: The Price of Perception: Why Free Isn't a Strategy and Discounts Aren't Loyalty

How research confirms that offering experiences for free often creates lower perceived long-term value for your clients

November
Episode 315: When to Cancel vs When to Keep a Class
Episode 315: When to Cancel vs When to Keep a Class
Nov 13, 2025

Episode 315: When to Cancel vs When to Keep a Class

Why knowing the financial baseline, and "break-even point" when evaluating class profitability and fixed costs is crucial for studio owners

November
Episode 314: Decision Fatigue Is Real: How to Keep Making Smart Choices When You're Tapped Out
Episode 314: Decision Fatigue Is Real: How to Keep Making Smart Choices When You're Tapped Out
Nov 6, 2025

Episode 314: Decision Fatigue Is Real: How to Keep Making Smart Choices When You're Tapped Out

Why it's so important that business leaders and owners learn to recognize the subtle signs of decision fatigue now, before it's too late

October
Episode 313: The Features You Didn't Know You Needed (and Already Have)
Episode 313: The Features You Didn't Know You Needed (and Already Have)
Oct 30, 2025

Episode 313: The Features You Didn't Know You Needed (and Already Have)

Why Spot Booking is now free for all studios and how it can be used for safety, accessibility, and improving the client experience

October
Episode 312: New Year, New Vibes - Prepping Your Studio for a Fresh Start
Episode 312: New Year, New Vibes - Prepping Your Studio for a Fresh Start
Oct 23, 2025

Episode 312: New Year, New Vibes - Prepping Your Studio for a Fresh Start

Tips for maximizing the end of the year by strategically treating December like an "off-season

October
Episode 311: Manager or Master Multitasker
Episode 311: Manager or Master Multitasker
Oct 16, 2025

Episode 311: Manager or Master Multitasker

The key indicators that signal your business is ready for a manager, moving you from being the bottleneck to stepping back and focusing on growth

October
Episode 310: Small Core Staff vs. Large Staff - Which Is Right for Your Studio?
Episode 310: Small Core Staff vs. Large Staff - Which Is Right for Your Studio?
Oct 9, 2025

Episode 310: Small Core Staff vs. Large Staff - Which Is Right for Your Studio?

How to assess your financials by analyzing what percentage of your monthly revenue is dedicated to payroll

October
Episode 309: Studio Safety Basics
Episode 309: Studio Safety Basics
Oct 2, 2025

Episode 309: Studio Safety Basics

Why you must ensure every studio has the core safety tools on site

September
Episode 308: Holiday Marketing Campaigns That Actually Work
Episode 308: Holiday Marketing Campaigns That Actually Work
Sep 25, 2025

Episode 308: Holiday Marketing Campaigns That Actually Work

What you can do to make gifting easy for your members

September
Episode 307: Why We Removed Chat (and What It Means for Your Studio)
Episode 307: Why We Removed Chat (and What It Means for Your Studio)
Sep 18, 2025

Episode 307: Why We Removed Chat (and What It Means for Your Studio)

Why the chat feature was removed from the FitDegree app, and how it strayed from the original goal we had for it

September
Episode 305: Surviving Instructor Time-Off Season
Episode 305: Surviving Instructor Time-Off Season
Sep 4, 2025

Episode 305: Surviving Instructor Time-Off Season

Why standardizing the way instructors request time off is a key strategy for a smooth season

August
Episode 304: No-Show & Late Cancel Policies That Actually Work
Episode 304: No-Show & Late Cancel Policies That Actually Work
Aug 28, 2025

Episode 304: No-Show & Late Cancel Policies That Actually Work

Why your studio's demand should dictate your no-show and late-cancel policies

August
Episode 303: Bartering in Fitness: Legal Do's, Don'ts, and Danger Zones
Episode 303: Bartering in Fitness: Legal Do's, Don'ts, and Danger Zones
Aug 21, 2025

Episode 303: Bartering in Fitness: Legal Do's, Don'ts, and Danger Zones

The key difference between an independent contractor and an employee to be aware of as a studio owner

April
Episode 338: Rapid Fire Q&A: Using AI Without Overthinking It
Episode 338: Rapid Fire Q&A: Using AI Without Overthinking It
May 14, 2026

Episode 338: Rapid Fire Q&A: Using AI Without Overthinking It

How to start simple by identifying the areas of your business where you are already repeating yourself. The secret to using AI for social media and marketing without sounding generic or losing your unique brand voice

April
Episode 337: From Search to Suggestion: How Clients Find Studios Now
Episode 337: From Search to Suggestion: How Clients Find Studios Now
May 7, 2026

Episode 337: From Search to Suggestion: How Clients Find Studios Now

How AI is fundamentally shifting the way information is pulled from your website and why ranking on page one isn't the only goal anymore. Why the real secret in getting found now is speaking the language of your clients

April
Episode 336: The Retention Problems Studio Owners Don't Expect
Episode 336: The Retention Problems Studio Owners Don't Expect
Apr 30, 2026

Episode 336: The Retention Problems Studio Owners Don't Expect

Why new members disappear after the first month and how to fix your habit formation strategy. What's really happening when members say that they genuinely love your classes but still fail to make them a part of their lifestyle

April
Episode 335: Shiny Object Syndrome Is Expensive
Episode 335: Shiny Object Syndrome Is Expensive
Apr 23, 2026

Episode 335: Shiny Object Syndrome Is Expensive

Why shiny object syndrome is actually a symptom of being uncertain about your current model. How to determine if a change solves a legitimate business issue or if you're just reacting to external pressure

April
Episode 334: Rapid Fire Q&A: Structuring Your Studio Pricing
Episode 334: Rapid Fire Q&A: Structuring Your Studio Pricing
Apr 16, 2026

Episode 334: Rapid Fire Q&A: Structuring Your Studio Pricing

The real purpose of an intro offer and how to use it to figure out exactly where your studio fits into a new client's routine. Why you must prioritize memberships and the reasons that class packs should be viewed as a compromise for clients with commitment issues

April
Episode 333: You're Not Seeing What Your Members See
Episode 333: You're Not Seeing What Your Members See
Apr 9, 2026

Episode 333: You're Not Seeing What Your Members See

Why you should be setting up mock clients with a personal email to see exactly what a brand-new lead experiences. A quick tip for testing your web app and intro offers without having to manage multiple accounts

April
Episode 332: Rapid Fire Q&A: How to Get the Most Out of Support
Episode 332: Rapid Fire Q&A: How to Get the Most Out of Support
Apr 2, 2026

Episode 332: Rapid Fire Q&A: How to Get the Most Out of Support

How providing a client's full name and context in the initial email will eliminate the first round of back-and-forth. The ways in which visual evidence helps the support team recreate bugs and prevents the frustration of feeling gaslit by developers

March
Episode 331: Billing Windows vs Service Windows: Why Members Can Register Into Future Perks
Episode 331: Billing Windows vs Service Windows: Why Members Can Register Into Future Perks
Mar 26, 2026

Episode 331: Billing Windows vs Service Windows: Why Members Can Register Into Future Perks

How the financial timeline controls when payments process, independent of your members' service access. Tips for managing how perk sets unlock, expire, and the impact of rollover settings on future access

March
Episode 330: The Questions Studio Owners Are Actually Asking
Episode 330: The Questions Studio Owners Are Actually Asking
Mar 19, 2026

Episode 330: The Questions Studio Owners Are Actually Asking

Why studio owners often miscalculate their timeline to profitability and the three levers that actually control your path to break-even. The one administrative task you should automate today to reduce human error and ensure your new member onboarding is consistent every single time

March
Episode 329: Retreats  - Profit, Planning, and Partnerships
Episode 329: Retreats - Profit, Planning, and Partnerships
Mar 5, 2026

Episode 329: Retreats - Profit, Planning, and Partnerships

What to consider when choosing between building a retreat from scratch or partnering with an operator to remove the operational weight. Why retreats are a separate business model and how to treat them as a distinct revenue line so your KPIs don't lie to you

March
Episode 328: Rapid Fire: Retreats & Teacher Trainings
Episode 328: Rapid Fire: Retreats & Teacher Trainings
Mar 5, 2026

Episode 328: Rapid Fire: Retreats & Teacher Trainings

How to determine whether you should host an outside teacher training as a simple space rental or take on the undertaking of building your own in house program. What to understand about strategic pricing for profitable retreats

February
Episode 327: Membership Policies, Contracts & Best Practices
Episode 327: Membership Policies, Contracts & Best Practices
Feb 26, 2026

Episode 327: Membership Policies, Contracts & Best Practices

Why operating on trust alone is not a strategy and how to move your business out of the "gray" and into the "black and white" The loophole test you can do right now and other operational best practices for shoring up your agreements before a difficult client does

February
Episode 326: Scaling Without the Chaos: Subs, Rentals, and Trainings
Episode 326: Scaling Without the Chaos: Subs, Rentals, and Trainings
Feb 19, 2026

Episode 326: Scaling Without the Chaos: Subs, Rentals, and Trainings

The "Pen and Paper" logic of subbing and why you should be tracking availability blocks rather than just class times. How to kill the "he-said, she-said" battle by moving your team out of messy group texts and into a single source of truth

February
Episode 325: Practical vs Perfect: The Reality of Running a Fitness Studio
Episode 325: Practical vs Perfect: The Reality of Running a Fitness Studio
Feb 12, 2026

Episode 325: Practical vs Perfect: The Reality of Running a Fitness Studio

Why the curated Instagram version of studio ownership is a lie and how to stop letting digital personas make you feel like garbage. Practical ways to solve your staffing bottlenecks without committing to a $60k salary before you're ready

February
Episode 324: Cutting Classes Without Upsetting Members
Episode 324: Cutting Classes Without Upsetting Members
Feb 5, 2026

Episode 324: Cutting Classes Without Upsetting Members

The real truth about August and December slumps and why most boutique fitness businesses are more seasonal than owners want to admit. Why relying on late cancel revenue is actually a "lagging indicator" of a broken schedule

January
Episode 323: Delegation for Studio Owners Who Do Not Have a Manager Yet
Episode 323: Delegation for Studio Owners Who Do Not Have a Manager Yet
Jan 29, 2026

Episode 323: Delegation for Studio Owners Who Do Not Have a Manager Yet

The core responsibilities of a studio manager and why defining clear "ownership" is the first step toward reclaiming your time as an owner. How one pivotal role drives revenue, manages the sales funnel, and keeps your studio's community expanding

January
Episode 322: The Hard Questions Behind Studio Software & Growth
Episode 322: The Hard Questions Behind Studio Software & Growth
Jan 22, 2026

Episode 322: The Hard Questions Behind Studio Software & Growth

The real truth about booking platform frustrations and why it's important to stop chasing "shiny objects How to evaluate the true client experience and how it's about so much more than just a pristine demo environment

January
Episode 321: Bandwidth vs Motivation: The Silent Business Killers Studio Owners Ignore
Episode 321: Bandwidth vs Motivation: The Silent Business Killers Studio Owners Ignore
Jan 15, 2026

Episode 321: Bandwidth vs Motivation: The Silent Business Killers Studio Owners Ignore

Defining bandwidth vs. motivation and why we need to stop treating every "stuck" feeling the same way How it is completely normal to hit walls as a business owner, but what the goal should be when this happens

January
Episode 320: Rapid Fire: What's Actually Holding Studios Back
Episode 320: Rapid Fire: What's Actually Holding Studios Back
Jan 8, 2026

Episode 320: Rapid Fire: What's Actually Holding Studios Back

How to master the "consultant" approach to sales in order to grow your client base The "software trap" and why it's the biggest mistake studio owners make when wanting to generate new leads

January
Episode 319: Friction Is the Silent Killer of Studio Growth
Episode 319: Friction Is the Silent Killer of Studio Growth
Jan 1, 2026

Episode 319: Friction Is the Silent Killer of Studio Growth

The first "step" you must optimize before a client even steps through the doors of your studio

August
Episode 302: Should You Start Fresh or Buy Existing? A Studio Owner’s First Big Decision
Episode 302: Should You Start Fresh or Buy Existing? A Studio Owner’s First Big Decision
Aug 14, 2025

Episode 302: Should You Start Fresh or Buy Existing? A Studio Owner’s First Big Decision

Why your business model should match your personal strengths and tolerance for uncertainty The “Vision Test” and why a profitable studio might not be the right choice for you

August
Episode 300: Back to Routine, Back to Revenue: How to Capitalize on the Fall Rush
Episode 300: Back to Routine, Back to Revenue: How to Capitalize on the Fall Rush
Jul 31, 2025

Episode 300: Back to Routine, Back to Revenue: How to Capitalize on the Fall Rush

How to adapt your studio's schedule and offerings to meet the specific needs and routines of parents and teachers returning to their structured lives Effective strategies to help clients build lasting habits throughout September, ensuring long-term retention

August
Episode 299: Click-to-Cancel is Canceled? What Studio Owners Still Need to Know
Episode 299: Click-to-Cancel is Canceled? What Studio Owners Still Need to Know
Jul 24, 2025

Episode 299: Click-to-Cancel is Canceled? What Studio Owners Still Need to Know

Why the much-anticipated FTC click-to-cancel rule was halted just days before launch, and how it impacts your fitness business The need for continued vigilance, even after the rule was nullified

August
Episode 298: Handling Client Complaints Without Losing Your Mind
Episode 298: Handling Client Complaints Without Losing Your Mind
Jul 17, 2025

Episode 298: Handling Client Complaints Without Losing Your Mind

How to separate your personal feelings from client feedback to maintain a clear perspective and prevent burnout The reasons why you should take a moment to compose yourself before addressing a complaint, whether in person or via message

August
Episode 297: Membership Perks That Don’t Cost a Dime (But Feel Like a Fortune)
Episode 297: Membership Perks That Don’t Cost a Dime (But Feel Like a Fortune)
Jul 10, 2025

Episode 297: Membership Perks That Don’t Cost a Dime (But Feel Like a Fortune)

How you can use priority booking access to create exclusivity, without any extra effort on your part What you can do on members’ birthdays or anniversaries to make them feel seen, special, and appreciated

August
Episode 296: No More Temperature Checks: Intro Offers Just Got Smarter
Episode 296: No More Temperature Checks: Intro Offers Just Got Smarter
Jul 3, 2025

Episode 296: No More Temperature Checks: Intro Offers Just Got Smarter

The ways in which the new updates to our latest software platform release will make your intro offers more accessible to potential clients How the new update allows for direct refunds to client account balances, streamlining the process and retaining funds for future purchases

August
Episode 295: Life Hacks for a Successful Studio Staff Meeting
Episode 295: Life Hacks for a Successful Studio Staff Meeting
Jun 26, 2025

Episode 295: Life Hacks for a Successful Studio Staff Meeting

How to apply the three core principles for a successful staff meeting Why breaking down your meeting agenda effectively using a standing template leads to consistency

August
Episode 294: Should Your Studio Take a Break? The Pros and Cons of Summer (or Winter) Shutdowns
Episode 294: Should Your Studio Take a Break? The Pros and Cons of Summer (or Winter) Shutdowns
Jun 19, 2025

Episode 294: Should Your Studio Take a Break? The Pros and Cons of Summer (or Winter) Shutdowns

What “taking a break” means and does not mean and why this is important to understand as a studio owner Proactive things you can do during a pause or break to keep the momentum going for your business

August
Episode 293: The Power of Feedback: Listening Without Losing Yourself
Episode 293: The Power of Feedback: Listening Without Losing Yourself
Jun 12, 2025

Episode 293: The Power of Feedback: Listening Without Losing Yourself

How to approach integrating feedback into your core process and why it’s such a good idea to do this Strategies for choosing the optimal feedback format

August
Episode 292: Delegate Like a Pro: How to Onboard, Train, and Track a Virtual Assistant
Episode 292: Delegate Like a Pro: How to Onboard, Train, and Track a Virtual Assistant
Jun 5, 2025

Episode 292: Delegate Like a Pro: How to Onboard, Train, and Track a Virtual Assistant

How to prepare your business for a virtual assistant before you post for help Things to keep in mind when hiring the right VA for your fitness studio

August
Episode 291: Do, Delegate, Delete: The Studio Owner’s Guide to Choosing VA, Team, or Tech
Episode 291: Do, Delegate, Delete: The Studio Owner’s Guide to Choosing VA, Team, or Tech
May 29, 2025

Episode 291: Do, Delegate, Delete: The Studio Owner’s Guide to Choosing VA, Team, or Tech

Why energy, not just time, is your most valuable resource as a business owner How to determine what tasks you should be doing yourself When to delegate in-house versus to a virtual assistant

August
Episode 290: Cracking the Code on Client Retention: Small Tweaks, Big Impact
Episode 290: Cracking the Code on Client Retention: Small Tweaks, Big Impact
May 22, 2025

Episode 290: Cracking the Code on Client Retention: Small Tweaks, Big Impact

How the three main pillars of retention make up the foundational strategy for boosting client retention The way to use tactical behavior tracking to identify at-risk clients

August
Episode 289: What Could Go Wrong? Summer Events, Outdoor Classes & Staying Prepared
Episode 289: What Could Go Wrong? Summer Events, Outdoor Classes & Staying Prepared
May 15, 2025

Episode 289: What Could Go Wrong? Summer Events, Outdoor Classes & Staying Prepared

Pre-event planning strategies to pay attention to when creating a successful outdoor event The necessity of clear communication with attendees regarding location, parking, weather expectations, and what to bring

August
Episode 288: Click to Cancel & FTC Compliance
Episode 288: Click to Cancel & FTC Compliance
May 8, 2025

Episode 288: Click to Cancel & FTC Compliance

Details on the FTC negative option rule coming into effect May 14th and why compliance is key when it comes to protecting your boutique fitness business The clear and easy to use option to keep your business compliant as well enhancing the client experience

August
Episode 287: From Side Hustle to CEO: When to Go All In
Episode 287: From Side Hustle to CEO: When to Go All In
May 1, 2025

Episode 287: From Side Hustle to CEO: When to Go All In

The key financial readiness benchmarks you should be considering before transitioning to full-time What operational systems are key for a fitness studio transitioning from part-time to full-time

August
Episode 286: From Slower Traffic to Summer Surges: How to Stay Ahead in the Heat
Episode 286: From Slower Traffic to Summer Surges: How to Stay Ahead in the Heat
Apr 24, 2025

Episode 286: From Slower Traffic to Summer Surges: How to Stay Ahead in the Heat

Effective strategies for creating recurring revenue with summer-only Memberships The benefits of summer outdoor fitness classes and how you can leverage the outdoors in your business

August
Episode 285: Gym Owners’ Legal Checklist: Avoiding Costly Mistakes and Planning for Growth
Episode 285: Gym Owners’ Legal Checklist: Avoiding Costly Mistakes and Planning for Growth
Apr 17,2025

Episode 285: Gym Owners’ Legal Checklist: Avoiding Costly Mistakes and Planning for Growth

The difference between an LLC and an S-Corp, and how that affects liability, taxation and future growth What the purpose of a legal entity is, and how it protects your personal assets from business lawsui

August
Episode 284: Zoom Out: Working ON Your Business, Not Just IN It
Episode 284: Zoom Out: Working ON Your Business, Not Just IN It
Apr 10, 2025

Episode 284: Zoom Out: Working ON Your Business, Not Just IN It

How to strategically carve out dedicated "CEO time" each week and why this focused time is so crucial [Why a time audit is essential for business growth

August
Episode 283: Unlocking New Features: What’s New in fitDEGREE & How to Use Them
Episode 283: Unlocking New Features: What’s New in fitDEGREE & How to Use Them
Apr 3, 2025

Episode 283: Unlocking New Features: What’s New in fitDEGREE & How to Use Them

A look at our recent key feature updates, including schedule visibility, gift card discounts, and more The flexible gift card redemption feature now available that will enhance user experience

August
Episode 282: Rules, Relationships, and Respect: Enforcing Policies Without Losing Members
Episode 282: Rules, Relationships, and Respect: Enforcing Policies Without Losing Members
Mar 27,2025

Episode 282: Rules, Relationships, and Respect: Enforcing Policies Without Losing Members

Strategies for onboarding new clients and communicating studio policies effectively so that clear expectations are set from Day One Why enforcing policies fairly across the board is essential to prevent accusations of favoritism and to maintain member respect

August
Episode 281: What You’re Overthinking (And What Actually Matters)
Episode 281: What You’re Overthinking (And What Actually Matters)
Mar 20, 2025

Episode 281: What You’re Overthinking (And What Actually Matters)

Why quality over quantity matters when it comes to social media followers The dangers of adding more options you to your studio, both for your business and your clients

August
Episode 280: Your Studio’s Blind Spots: What You’re Ignoring That’s Costing You
Episode 280: Your Studio’s Blind Spots: What You’re Ignoring That’s Costing You
Mar 13, 2025

Episode 280: Your Studio’s Blind Spots: What You’re Ignoring That’s Costing You

What you can do to maximize profit through regular, not once-a-year, audits of your numbers How to stop membership leaks and strategies for handling expired cards and follow-ups

August
Episode 279: From Solo to Scalable: Building a Team That Has Your Back
Episode 279: From Solo to Scalable: Building a Team That Has Your Back
Mar 6, 2025

Episode 279: From Solo to Scalable: Building a Team That Has Your Back

The true cost of a bad hire and why hiring the wrong person is even worse than being short-staffed How delegating tasks can free you to work on your business, not just in it

August
Episode 278: The Art of the First Impression: How to Hook New Members in 30 Seconds
Episode 278: The Art of the First Impression: How to Hook New Members in 30 Seconds
Feb 27,2025

Episode 278: The Art of the First Impression: How to Hook New Members in 30 Seconds

Why a strategic approach, not just "vibes," is essential for client experience and retention What recent data is showing about customer retention and the importance of first impressions

August
Episode 277: Spring Cleaning for Your Fitness Business: Refreshing Policies & Procedures
Episode 277: Spring Cleaning for Your Fitness Business: Refreshing Policies & Procedures
Feb 20, 2025

Episode 277: Spring Cleaning for Your Fitness Business: Refreshing Policies & Procedures

Why Spring is the perfect time to review and refresh your business operations How updating your contracts and waivers will ensure you're legally protected and aligned with industry best practices

August
Episode 276: Breaking Free from the Studio Owner Burnout Cycle
Episode 276: Breaking Free from the Studio Owner Burnout Cycle
Feb 13, 2025

Episode 276: Breaking Free from the Studio Owner Burnout Cycle

The importance of establishing systems, setting boundaries, and building support structures to prevent burnout, both personally and professionally How to recognize the early warning signs of burnout and what you can do to address them before they escalate

August
Episode 275: Navigating Tough Client Conversations: Policies, Boundaries, and Difficult Situations
Episode 275: Navigating Tough Client Conversations: Policies, Boundaries, and Difficult Situations
Feb 6, 2025

Episode 275: Navigating Tough Client Conversations: Policies, Boundaries, and Difficult Situations

Proactive strategies like waivers and automated reminders to set expectations and prevent misunderstandings How to master the art of de-escalation by using neutral language and effective communication techniques during tense client interactions

August
Episode 274: Simplifying Payments and Memberships: The Secret to Studio Success
Episode 274: Simplifying Payments and Memberships: The Secret to Studio Success
Jan 30, 2025

Episode 274: Simplifying Payments and Memberships: The Secret to Studio Success

What to understand about payment processing and the key differences between ACH and credit card transactions How you can use proactive communication to avoid payment disputes that may arise with members

August
Episode 273: Maximizing Revenue Streams in Your Fitness Studio
Episode 273: Maximizing Revenue Streams in Your Fitness Studio
Jan 23, 2025

Episode 273: Maximizing Revenue Streams in Your Fitness Studio

Why a thorough analysis of your existing income streams is the foundational step towards maximizing your studio's profitability How surveying your clients to understand their needs and preferences can reveal untapped opportunities for new services and offerings

August
Episode 272: Mastering Referral Marketing for Your Studio
Episode 272: Mastering Referral Marketing for Your Studio
Jan 16, 2025

Episode 272: Mastering Referral Marketing for Your Studio

The key benefits of keeping your referral marketing simple and easy to understand Options you have as incentives to offer those who are bringing you business through referrals How you can leveraging the community around you to generate more referrals

August
Episode 271: Work Smarter, Not Harder: Achieving Work-Life Balance as a Studio Owner
Episode 271: Work Smarter, Not Harder: Achieving Work-Life Balance as a Studio Owner
Jan 9, 2025

Episode 271: Work Smarter, Not Harder: Achieving Work-Life Balance as a Studio Owner

How identifying tasks that can be automated or delegated to free up your time is the very first step in achieving work-life balance as a studio owner The importance of setting boundaries and clearly communicating them to staff and clients

August
Episode 270: Building a Strong Team: Employee Management Best Practices for Boutique Studios
Episode 270: Building a Strong Team: Employee Management Best Practices for Boutique Studios
Jan 2, 2025

Episode 270: Building a Strong Team: Employee Management Best Practices for Boutique Studios

How finding the right team really starts by defining your studio needs Why focusing on fostering growth for your individual team members will be key when building and maintaining a strong team Strategies for navigating termination in a professional way

August
Episode 269: Elevate Your Studio with Year-End Reflections for Continued Success
Episode 269: Elevate Your Studio with Year-End Reflections for Continued Success

Episode 269: Elevate Your Studio with Year-End Reflections for Continued Success

How to pinpoint your studio's biggest achievements and challenges through a year-end review The key metrics and trends to analyze in order to gain valuable insights for your studio's future The power of a mission-driven approach in building a strong brand and fostering a loyal community

August
Episode 268: Boost Your Gym’s Sales Success with A Few Simple Questions
Episode 268: Boost Your Gym’s Sales Success with A Few Simple Questions

Episode 268: Boost Your Gym’s Sales Success with A Few Simple Questions

Tips for uncovering and understanding your potential clients “why” How identify past challenges that your potential clients have had can be a big help in identifying their expectations The way that highlighting your studio’s unique benefits can boost your sales success

August
Episode 267: Crafting a Strong Group Class Pricing Structure
Episode 267: Crafting a Strong Group Class Pricing Structure

Episode 267: Crafting a Strong Group Class Pricing Structure

Recommendations for keeping your service menu simple and finite Flexible service menu options you can use when creating your pricing structure Why setting low prices to attract volume isn’t an effective long-term pricing strategy for your business

August
Episode 266: To Automate or To Call: Deciding When Personal Touch Matters in Your Fitness Studio
Episode 266: To Automate or To Call: Deciding When Personal Touch Matters in Your Fitness Studio

Episode 266: To Automate or To Call: Deciding When Personal Touch Matters in Your Fitness Studio

How to streamline your member interactions with efficient automation techniques Why personalized communication for significant milestones can significantly impact client retention and satisfaction Effective strategies to implement automated subscription payment reminders

August
Episode 265: Member Spotlights: Showcasing Success Stories to Boost Engagement
Episode 265: Member Spotlights: Showcasing Success Stories to Boost Engagement

Episode 265: Member Spotlights: Showcasing Success Stories to Boost Engagement

Why showcasing member success stories can significantly boost engagement within your boutique fitness studio community Effective strategies for choosing members to feature in your spotlights Various achievements that can be celebrated in your member spotlights

August
Episode 264: Automating Your Way to More Customers with Justin Silverman of Merchynt
Episode 264: Automating Your Way to More Customers with Justin Silverman of Merchynt

Episode 264: Automating Your Way to More Customers with Justin Silverman of Merchynt

A look at how Merchynt automated Google My Business Some of the most effective marketing tools that are available to you right now What to be aware of with sponsored Google listings The specific components that make up a Google Business Profile

August
Episode 263: Creating an Impactful Studio Challenge: Boosting Engagement and Revenue
Episode 263: Creating an Impactful Studio Challenge: Boosting Engagement and Revenue

Episode 263: Creating an Impactful Studio Challenge: Boosting Engagement and Revenue

How to choose a challenge theme that aligns with your members' goals and sparks interest The power of fostering community and accountability to motivate participants and increase success rates Some of the ways in which offering meaningful rewards can

August
Episode 262: 5 Lease Traps Gym Owners Can’t Afford to Ignore with Matt Becker of Gym Lawyers PLLC
Episode 262: 5 Lease Traps Gym Owners Can’t Afford to Ignore with Matt Becker of Gym Lawyers PLLC

Episode 262: 5 Lease Traps Gym Owners Can’t Afford to Ignore with Matt Becker of Gym Lawyers PLLC

Common hurdles faced by gym owners when first examining a lease agreement A breakdown of the most crucial sections within a lease contract Understanding ADA compliance and its specific implication

August
Episode 261: Competing with Larger Brands: Strategies for Boutique Studios
Episode 261: Competing with Larger Brands: Strategies for Boutique Studios

Episode 261: Competing with Larger Brands: Strategies for Boutique Studios

What to understand about the “Winning Zone” and focusing on where you are better than your larger competitors How you can leverage your unique value proposition to compete with larger brands A reminder how your community is your superpower

August
Episode 260: Boosting Your Studio’s SEO: A Beginner’s Guide
Episode 260: Boosting Your Studio’s SEO: A Beginner’s Guide

Episode 260: Boosting Your Studio’s SEO: A Beginner’s Guide

What We Cover In This Episode Effective keyword strategies for identifying what potential clients are searching for in their first fitness class How SEO’s “sweat equity” can help you drive traffic without paying for costly leads

August
Episode 259: Mastering Employee Management for Boutique Studios
Episode 259: Mastering Employee Management for Boutique Studios

Episode 259: Mastering Employee Management for Boutique Studios

What We Cover In This Episode , How clearly defining roles and responsibilities for every position is crucial for a studio’s success , Why hiring for a cultural fit is key Consistent, transparent communication will set you on the

August
Episode 258: Using Exceptional Service to Elevate Your Studio’s Client Experience
Episode 258: Using Exceptional Service to Elevate Your Studio’s Client Experience

Episode 258: Using Exceptional Service to Elevate Your Studio’s Client Experience

How exceptional services involves creating a welcoming environment for everyone who walks through your doors , The critical role that consistency plays in having a positive experience, What active listening will allow you to give your members

August
Episode 257: The Power of Taking Breaks: How Taking Strategic Breaks Can Benefit Studio Owners
Episode 257: The Power of Taking Breaks: How Taking Strategic Breaks Can Benefit Studio Owners

Episode 257: The Power of Taking Breaks: How Taking Strategic Breaks Can Benefit Studio Owners

Nick’s Nuggets” and the big reasons why it’s so important to be taking breaks, Actionable tactics you can use to ensure taking your next break is a smooth operation for your clients as well as for you, The benefits of taking a “one step backwards, two step forwards” type of approach with taking breaks

August
Episode 301: The Power of Pause: Managing Freeze Requests Strategically
Episode 301: The Power of Pause: Managing Freeze Requests Strategically
Aug 7,2025

Episode 301: The Power of Pause: Managing Freeze Requests Strategically

What We Cover In This Episode: How reframing the freeze request at allows studio owners to view it not as a cancellation, but as a retention opportunity

August
Choosing the Right Studio Scheduling Software
Choosing the Right Studio Scheduling Software

Choosing the Right Studio Scheduling Software

On this episode of The Boutique Fitness Marketing Podcast, we’re diving into what’s trending in the studio scheduling software space, the decision-making process and how to make a smooth transition when it’s time for a change.

August
Episode 256: See You Later!
Episode 256: See You Later!

Episode 256: See You Later!

How we’re feeling right now and why it’s been a bit of a “love/hate relationship” with the podcast. The ways in which fitSpot Guru is going to get a little TLC while we go on a bit of a hiatus. The potential for a second podcast, what you can expect and how it’ll be different

July
Episode 255: Essential Crisis Management Strategies for Boutique Fitness Studios
Episode 255: Essential Crisis Management Strategies for Boutique Fitness Studios

Episode 255: Essential Crisis Management Strategies for Boutique Fitness Studios

An update on the total value of the wellness market right now and the shift that’s happening towards holistic health. The importance of having a crisis plan in place and the types of the scenarios you should be prepared for. How to properly prepare for a crisis, based on the “scale of fires”

July
Episode 254: Developing Financial Fitness: Building Budgets, Making Projections, and Understanding ROI for Boutique Fitness Studios
Episode 254: Developing Financial Fitness: Building Budgets, Making Projections, and Understanding ROI for Boutique Fitness Studios

Episode 254: Developing Financial Fitness: Building Budgets, Making Projections, and Understanding ROI for Boutique Fitness Studios

The ways that people are searching for a financial wellness on an individual level What to consider about cash flow management and it’s role in a business’s success. Where to start with budgeting operational costs and streamlining your financial model

July
Episode 253: It’s More Than Just Fitness: How to Create an Experience That Resonates!
Episode 253: It’s More Than Just Fitness: How to Create an Experience That Resonates!

Episode 253: It’s More Than Just Fitness: How to Create an Experience That Resonates!

How to approach defining your unique selling proposition. What to understand about connecting with your target audience. Steps to take to build a strong visual and verbal brand identity.

July
Episode 252: Scaling Your Success: The Latest Strategies for Studio Owners Who Want to GROW
Episode 252: Scaling Your Success: The Latest Strategies for Studio Owners Who Want to GROW

Episode 252: Scaling Your Success: The Latest Strategies for Studio Owners Who Want to GROW

What to consider if you’re thinking of expanding beyond your current physical space. A look at integrating retail products, and whether it is a smart move for you and your boutique fitness studio. How you can use tech-driven service expansion to facilitate new services for your customers

June
Episode 251: Optimizing First Visits: Best Practices to Maximize New Client Retention with Seran Glanfield of Spring Three
Episode 251: Optimizing First Visits: Best Practices to Maximize New Client Retention with Seran Glanfield of Spring Three

Episode 251: Optimizing First Visits: Best Practices to Maximize New Client Retention with Seran Glanfield of Spring Three

Examples of ways you can optimize the very first visit by your clients. What Seran says is the “low-hanging fruit” of building relationships. Why is the first visit so crucial for retention

June
Episode 250: Mastering the Customer Experience: Effective Onboarding, Communication, and Feedback Strategies for Boutique Fitness Studios
Episode 250: Mastering the Customer Experience: Effective Onboarding, Communication, and Feedback Strategies for Boutique Fitness Studios

Episode 250: Mastering the Customer Experience: Effective Onboarding, Communication, and Feedback Strategies for Boutique Fitness Studios

News with Nick and the latest of group fitness builds and mental, emotional and physical well-being. The importance that having an effective onboarding process will have on your customer’s experience. Integration partners that can help you communicate with your clients - click their links below to learn more!

June
Episode 249: Master Your Marketing Messaging with Seran Glanfield of Spring Three
Episode 249: Master Your Marketing Messaging with Seran Glanfield of Spring Three

Episode 249: Master Your Marketing Messaging with Seran Glanfield of Spring Three

Seran’s journey from Wall Street to the Pilates studio - and beyond. How she curated her approach to coaching fitness studios. Why Seran believes so strongly that success does not have to equal stress.

June
Episode 248: What to Know About Summer Survival: Mastering Seasonal Drops and Boosting Studio Engagement
Episode 248: What to Know About Summer Survival: Mastering Seasonal Drops and Boosting Studio Engagement

Episode 248: What to Know About Summer Survival: Mastering Seasonal Drops and Boosting Studio Engagement

Why you’ll want to understand, analyze and anticipate the summer drops that occur in our industry. The need to ensure great communication with everyone about your summer schedules. How you can use this time to explore flexible membership options

May
Episode 247: Cancellation Policy Q&A
Episode 247: Cancellation Policy Q&A

Episode 247: Cancellation Policy Q&A

A look at the current activity in gyms now versus the pre-pandemic levels. What the primary goal of having a cancellation policies in your studio should be. The key components you should be considering when creating and implementing your cancellation policies

May
Episode 246: Onboarding and Maintaining a Proper Team with Katie Santos of Fitness HR
Episode 246: Onboarding and Maintaining a Proper Team with Katie Santos of Fitness HR

Episode 246: Onboarding and Maintaining a Proper Team with Katie Santos of Fitness HR

What leadership quality Katie says is the single most crucial one for running a fitness studio. One of the biggest HR pitfalls that she has seen running a fitness studio with a W2 workforce. A trend that is brewing in the fitness industry to be aware of as a studio owner

May
Episode 245: 10 Key Facts of Digital Marketing
Episode 245: 10 Key Facts of Digital Marketing

Episode 245: 10 Key Facts of Digital Marketing

News with Nick and a look at how Capitol Hill is “getting fit”. Why you need to find and lean into your ideal clients in order to have a successful business and a strong community. The reasons that SEO is crucial for attracting organic traffic

May
Episode 244: The Downsides of Not Having Employees with Katie Santos of Fitness HR
Episode 244: The Downsides of Not Having Employees with Katie Santos of Fitness HR

Episode 244: The Downsides of Not Having Employees with Katie Santos of Fitness HR

What the transition from studio owner to HR looked like for Katie. How to convey, from a marketing perspective, the move from1099 independent contractor to W-2 employee. The top common misconceptions of HR in the fitness industry

May
Episode 243: Maximize Studio Membership Value with fitDEGREE's Early Access Tags
Episode 243: Maximize Studio Membership Value with fitDEGREE's Early Access Tags

Episode 243: Maximize Studio Membership Value with fitDEGREE's Early Access Tags

What early access tags are and the ways you can now start implementing them. How this feature was designed to make memberships more valuable in your studio. Common use cases for these access tags in fitDEGREE.

April
Episode 242: Protecting Your Website – The Three Must-Have Documents featuring Lisa Fraley
Episode 242: Protecting Your Website – The Three Must-Have Documents featuring Lisa Fraley

Episode 242: Protecting Your Website – The Three Must-Have Documents featuring Lisa Fraley

What to realize about breaking through the “wall of trust” with clients. A rundown of the three most important documents to include in your website. How a website disclaimer specifically protects fitness studio owners.

April
Episode 241: Using Spot Booking to Enhance the Client Experience, Social Connections (and More)
Episode 241: Using Spot Booking to Enhance the Client Experience, Social Connections (and More)

Episode 241: Using Spot Booking to Enhance the Client Experience, Social Connections (and More)

A look at a supportive, adaptable and appealing new yoga mat. How clients can use the spot booking feature to select the equipment they want to use, where they want to sit, and more Some the ways it allows you to get detailed on how to visually represent the room to your booking clients.

Real people, real results. Let’s see if we’re a fit. 

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